Privacy
This information explains data processing on onlinephoto.lv and in correspondence with Online Photos SIA. For a particular photo session or purchase, also consult the information provided for that service.
Online Photos SIA, registration number 40203788829, Rīga, Stopiņu iela 8 k-1 - 14, is responsible for the processing described here. For questions about personal data processed by Online Photos or to exercise your rights, email info@onlinephoto.lv.
When you email us, we process your email address, any name or order number you provide and the message contents. This is used to respond and consider the question. For pre-contractual or contractual matters with the data subject, the basis may be steps at their request or performance of the contract. For other enquiries and correspondence with company representatives, the basis is our legitimate interest in customer support and business communication. Data required by law is processed to meet the relevant obligation.
To operate and protect the website, the hosting infrastructure may process IP addresses, request times and addresses, technical browser information, and error or security logs. The purpose and legitimate interest are to keep the website available, prevent misuse and investigate technical problems.
Only after your action does the site save your choice regarding necessary browser storage. The record stays in your browser’s localStorage; it is not sent to our server or shared with other group websites. The choice is valid for 183 days unless browser data is cleared sooner. The cookie policy explains this in more detail.
Correspondence is accessible to staff and service providers who need it to handle the enquiry or provide technical and email services. If resolving an issue with a particular order requires contact with a platform, production or delivery provider, the information necessary for that task is shared under the applicable processing arrangements. Data may also be provided to authorised recipients where the law requires or permits it.
Correspondence is kept for as long as needed to resolve the question, continue related communication and fulfil associated rights or obligations. Information in an order, complaint or document subject to mandatory retention is kept under the relevant requirements. Technical log retention is related to website operation and investigation of security incidents. The duration of browser preferences is stated in the cookie policy.
Subject to the applicable conditions, you can request access, rectification, erasure, restriction and portability, and object to processing based on legitimate interests. If particular processing relies on consent, you can withdraw it without affecting the lawfulness of earlier processing. You can complain to Latvia’s Data State Inspectorate at dvi.gov.lv. We may verify your identity where necessary to fulfil a request.
We need your email address and a clear description of the question to reply. An order number helps identify the relevant matter. A child’s photo is not needed in your first email. Never send passwords, access codes or card details.
This website has no customer account, photo upload or payment facility. Foto Angels provides separate details about the seller, platform operator and relevant processing. That information supplements this notice and does not remove Online Photos’ responsibility for its own processing. This information website does not use profiling or automated decisions with legal or similarly significant effects.